Just imagine checking in a guest at your hotel using a property management system that automatically populates guests' data into the folio, captures guests' signatures electronically, and secures guests' payments without your having to handle their credit cards.
You'll also enjoy setting rules for a range of markets for channel manager reservations, walk-ins, check-ins, renewals and check-out.
Because Gearco's background stems from the extended stay market, we've added similar features for our hotel market. So for guests extending their stay, you can take advantage of our True Extended Stay features.
Here's a sample feature set— managing extended stay overs, automated long-term tax management, late fees on over due rent, deposit controls, advance payment collections, and more.
Accrual or Cash basis methods — Accrual basis requires the daily portion of room rent to be posted nightly and is due upon check out. Cash basis requires total rent to be prepaid and posted immediately upon a check in.
Accounting methodologies — Gearco supports both accrual and cash based revenue accounting. You can simply run reports to access accounting postings or use the configured chart of accounts to export or integrate daily GL entries. Enterprise class companies may use a shared master chart of accounts with support for individual property account overrides. This allows your properties to operate based on the same set of policies and procedures regardless of the accounting method.
Unlimited folio history — no set limit to amount of folio history for a guest's stay. Currently, Gearco's longest active folio is more than 17+ years for a single stay with complete history. Also, history and tracking is retained on each associated secondary guest.
Multiple stay folio history — upon departure, folio history is retained for an agreed upon time-frame. Multiple stays are tracked by the same customer profile without issuing member IDs. Based on your rules and DNR requirements, folio history maybe used to collect lost revenue from previous stays.
Tax management — Tax management is posting of city, state, local, or exempted taxes and they are completely handled by Gearco. Taxes are automated so your front-desk never has to manually calculate or stop taxes during a room transaction. Based on length of stay, type of transaction, and tax type, taxes will automatically calculate, start, and stop based on the tax account settings. Including Online Travel Company Tax (OTC), the additional taxes are to be reported and remitted by lodging operators to the state and local governments. We continuously receive positive feedback from tax audits and auditors.
Rate Matrix pricing rules — automated real-time dynamic rate rules based on complex rate plans and occupancy levels. Great for specialized conditional rates by selective guests, companies, special conditions, and market demand.
CLC Lodging support — easy pricing, reporting and membership capture for guest members of the CLC Lodging program.
Automatic Surcharge rules — auto-post items to the folio based on a set of rules. For example, save on credit card fees by auto-posting a 1% charge for credit card transaction; which may be limited to all renewals vs check-ins.
Debt collection — with our multi-stay tracking, you can collect outstanding debt from previous stays and prevent new check-ins until debt is paid.
Theft prevention assistance — control when, how, and why rates are calculated based on stay dates, rate plans, and date locking. The extended stay rent roll manages dates — not the front desk. Any change requires void rules or select permissions and are always tracked by audit logs.
DNR Manager — DNR (do not rent) manager tracks and prevents future rentals from unwanted customers, or assists with collections on previous balances.
Dual market mix rules — configure your property to logically operate as a mixed True Extended Stay and Hotel blend based on room type or rate plan. This allows market rules and procedures to be enforced based on the room classification and/or how the rate plan is valued.
Task work orders — create and work tasks for any job. Use tasks to simplify communicating jobs with your maintenance teams.
Global Tracking Accounts — tag then track non-paying guests across your entire brand, for events like COVID-19, while gaining insight on the impact of lost or gained revenue.
Gearco reporting — with over 100+ reports available, you can manage with ease. Use gcManager, the management reporting console, to access management level reporting with property consolidated options and advanced parameter selections, and various formats — Screen, PDF, Excel, and more.
Enhanced security — security options that support application access, computer access, network access, and credit card vault transaction use.
Gearco CPMS Apps are accessible from the best device for the task.
Easily manage your operations from the gcManager console.
Quickly find availability by occupancy or room type with a single click.
Simply view complete folio history with options to transact, adjust, void, and more.
Connect apps that automates interactions and services between your front desk and operations teams.
Capture digital guest photos and signatures on registration documents and purchase receipts.
Take advantage of integrated secure PCI EMV and tokenization credit card processing.