Stop the madness.
Tag the guests.
When guests become problematic by causing harm to the property, other guests, and staff,
they can be tagged on DNR. This will lock their account and prevent any future
stays, POS transactions, or My Guest Portal payments
Also, Guests may be auto-tagged on DNR at check out, if an unpaid balance is expected to occur. The unpaid
balance will be posted as part of a ( DNR Reinstatement Fee ) which may also include amounts from other items,
such as, damages, property expenses, and an added automatic penalty fee.
In addition, the DNR will be registered with the guest's photo ID, a detailed reason,
and flagged for global accessibly by other properties.
Prevent further problems.
When guests return to check-in or renew, Gearco will auto search the DNR list. If there's
a match, the guest will be prevented from any future stays or POS transactions — mid-stay, future, or My Guest Portal
In addition, tagging a guest on DNR will also disable their WIFI access to the Internet for all related devices. Learn more about Cloud Wifi Control
Spread the word.
The word will spread. All your branded properties will automatically have access to your private global DNR list.
Upon check in at another property, Gearco will auto search the DNR list for matches across all properties
and will instantly alert the front-desk with a matching list. The photo ID can be used for additional verification.
Recover lost revenue.
Traditionally, properties lose revenue on most all problemactic guests. So in this case,
if the property is able to reconcile the issue with the guest, the DNR Reinstatement Fee will be enforced and
required to be collected during the next transaction.
Learn About Gearco Cloud Wifi Control
Learn About Gearco Communication Services
Learn About Gearco Cloud CC